Frequently asked questions

How to exchange/return a product?

Full instructions regarding exchanges and returns can be found in the separate EXCHANGES/RETURNS tab on our website.

Do we ship internationally?

Yes, simply select your shipping country when finalizing your order. International shipping costs PLN 29.90.
International delivery time is approximately 2 weeks. The exact time depends on the destination country. International shipments are sent via Poczta Polska.

Are the products covered by a warranty?

Yes, warranty details can be found in the LIFETIME WARRANTY tab on our website.

How to choose the length of the chain/bracelet?

Chains
After entering a specific product on our website, you can see photos that show how the chain of specific lengths fits on the model.

Bracelets:
To choose the right bracelet size, you need to take into account the circumference of your wrist and the width of the weave (the thicker the weave, the more slack you need to add, because thicker bracelets "take up" space from the inside)


Contact

-EXCHANGES/RETURNS are available in a separate tab

-yes, we ship internationally, when filling in the address you can select the country

Call us on: +48 572 427 051

Email: kontakt@metini.pl

Contact form